Covid-19

• All patients are required to wear a mask BEFORE entering the office, regardless of vaccination status.

• We are restricting any person with cough and/or fever from entering the clinic.
• All patients are being screened via phone for fever and cough before being allowed to enter the office.  No patients with symptoms suggestive of COVID-19 will be seen in the clinic.
• We require insurance verification and completion of the patient portal prior to your appointment time to minimize waiting room congestion and prevent overlap of patient appointment times.
• Patients may come to the office with one adult support person. Please do not bring your entire family to the office.

What happens if I have been exposed to, have symptoms of, or are positive for COVID?

COVID-positive patients should not present to our office for an in-person appointment until 14 days after a positive test.  Telehealth appointments are available.

If you have symptoms of or have been exposed to a COVID-positive patient then you should make an appointment for drive-through testing.  Presenting to an emergency room is only indicated for patients with significant shortness of breath requiring hospitalization.

The CDC website is the best place to go for reliable information about COVID-19.

COVID Testing Sites

There are multiple options in the community for testing and for the safety of others it is recommended that you quarantine until your testing comes back negative.

Medical City Virtual Care

Care Now Frisco West

Telehealth Visits

These visits are not an ideal way to diagnose and treat many conditions but in situations where patients are COVID positive or under quarantine awaiting results they can be arranged by calling the office.  Once scheduled you will receive an email directing you to the phone app with instructions on how to reach your provider.

Office Cleanliness

Our office is being cleaned thoroughly, throughout the day, at lunchtime and after work.  Our office is well-spaced which will limit close contact.  We have hand sanitizer upon entrance and exit.  In addition, every bathroom and exam room has a touchless faucet, soap, and paper towel dispensers.

Medical City of Frisco

Has been designated a “COVID free hospital”, with any potential COVID patients being transferred to the Medical City of Plano.  Our pregnant and surgical patients are being tested for COVID prior to scheduled surgery and when presenting in labor to the hospital.  This is to prevent the spread of the virus throughout the hospital and for the safety of the healthcare workers.